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Frequently Asked Questions

KicksTrader.com will cancel or suspend user accounts for various reasons including misuse of our system, suspicious and/or fraudulent activity or general abuse of our system.

KicksTrader.com is very strict about the Authenticity of all items listed on the website. Sellers or Promoters of FAKE items will immediately have their account SUSPENDED and their IP Address banned from the KicksTrader system, so there could be no new registration from that User.

General misuse of our policies

  • We require all users to place valid contact information on file. If we find that the contact information we have on file is inaccurate, this will lead to account suspension.

  • Repeated registration using alternate information after being suspended
  • Abuse of other members
  • Using features in ways that are not intended (ie: selling items in want ads)
  • Using our system to spam other members or send unsolicited content
  • Listing items in the incorrect category

Reasons for an account to be Restricted

  • High unpaid balance- We require payment once your balance reaches a level we feel necessary to continue selling

  • Dispute with another member- We require you to respond to all buyer disputes before you can continue to sell
  • Posting contact information- Posting any type of contact information in public areas of the site is cause for suspension and/or cancellation
  • Spamming other members- Posting the same comment in response to Want Ads to multiple buyers. Please list an item to a Want Ad.

  • Poor rating percentage- To maintain the integrity of our rating system, your account will be restricted if you receive too many negative ratings or non-paying buyer marks in a given time frame.
  • Fee avoidance- Selling items off-site using contact information or selling items at a very low price is considered fee avoidance and will result in account restriction. In most cases our site attracted the buyer to your item and our systems were used to engage them, so we feel it is only fair to earn a cut of the final sale price.
  • Opening too many accounts- Opening too many accounts without a legitimate reason
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