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Help Topics |
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Registering to use KicksTrader is very quick and simple, and uses an email confirmation process to avoid fraudulent or spam sign-ups. 1. Start by clicking on the Register link on the navigation bar. 2. Enter your details into the registration form. 3. Click on the Register button at the bottom of the form to complete your registration. You will now be sent a confirmation email. 4. Check your email for the KicksTrader confirmation email. When you receive this, click on the link it contains to complete the registration process. 5. You can now login to KicksTrader and begin Buying, Selling, and Trading.
After logging in, you will be taken to the Members Area. This gives you access to all of the main functionality of the auction system and to a list of item categories. The main areas of functionality in the members' area are: Messaging - send and receive private messages about auction items Bidding - this section gives you an overview of your current auction activity: - Current Bids
- Won Items
- Invoices Received
- Watched Items
- Favourite Stores
Selling - Manage your selling activities Reputation - view the feedback you have given and received for each item you have bought and sold Bulk - access KicksTrader's bulk listing software. This enables you to prepare multiple listings offline before uploading them all at once About Me - create your own "About Me" page, to enable other members to find out a little more about you and your interests My Store - setup and configure your own "stores" - a private shop where only your items are listed Wanted Ads - view your current and closed Wanted Ads and create new Wanted Ads My Account - view and modify your account details and carry out other administrative tasks
The messaging section of the Members' Area allows you to read, delete and reply to all the messages you have sent and received. Click on Received or Sent to see a list of your messages. To read a message, simply click on the "To" or "From" user id and the message will load for you. To delete a message, click on the Delete link to the side of the message you want to delete.
Sending Messages You can send private and public messages to sellers from all item listings. 1. Scroll down the listing until you find the Ask Seller A Question section. 2. Type in the question you would like to ask the seller, and select whether you want it to be private or public (visible to other users) 3. Click Submit to send the message. You can see all of your sent and received messages in your Members' Area, under Messaging. The Bidding section provides you with an overview of all the items you have bid on, items you have won, outstanding invoices, and items you are watching. The Bidding section also provides access to your Favourite Stores list.
Managing & Placing Bids
At the heart of your auction experience is bidding on items you'd like to buy. KicksTrader allows you to purchase items in several ways:
- Standard bidding
- Make an Offer
- Buy Out
Standard Bidding
Standard bidding is the most common way to bid on an item, and is exactly the same as the process used in real-world auction rooms. You bid the minimum amount needed to outbid the current high bidder.
Here's how you do it:
1. Find the item you'd like to bid on - either by browsing the categories down the left of your screen, or by using the search box just below the navigation bar.
2. To place a bid, enter your chosen amount into the "Place Bid" field in the item listing.
Click the Place Bid button to continue.
3. The bid confirmation screen will display the minimum bid needed and will allow you to adjust your bid accordingly
4. You will now see confirmation that you are the high bidder or a message telling you that you have been outbid, or that you bid is below the reserve price.
You can place as many bids as you want on an item.
Making An Offer
Some sellers allow potential buyers to make an offer to buy their items, to avoid having to wait for the auction to finish.
If a seller is open to offers, you will see a logo a "MAKE OFFER" logo in the item listing.
The Make Offer section of the listing also contains information about the price range in which offers can be made.
1. If you would like to make an offer, click on the "MAKE OFFER" icon.
2. On the Make Offer page, enter the amount you would like to offer (Remember - your offer must be in the price range specified)
3. Click Proceed to continue and your offer will be confirmed and submitted to the seller.
Buy Out (Buy Now)
Some sellers allow items to be purchased instantly at a fixed price, regardless of any auction bidding that has taken place. This feature is called Buy Out.
The Buy Out price will be stated directly below the Buy Out logo.
1. To purchase an item with Buy Out, click on the Buy Out logo.
2. You will be taken to a confirmation page showing the Buy Out price, postage costs and payment methods for the item.
Click Proceed if you are happy to continue.
3. Your purchase will now be confirmed and you will be able to pay the seller's invoice.
Instead of monetary offers, some sellers will accept Swap Offers - offers of an item of appropriate value in exchange for the item being sold. The swap offer process works in a very similar way to the standard Make Offer process.
1. If the seller of the item you are interested in accepts Swap Offers, you will see an entry stating: Swap Offers are accepted for this item. [Make an Offer]
2. Click on the Make An Offer link and enter a description of the swap you are proposing.
3. Click Proceed and you will see a confirmation message confirming that your swap offer has been passed to the seller. Here's a step-by-step guide to listing an item for sale by auction, offer or buy out. Most steps are the same for all types of listing.
1. Start by clicking on the Sell link on the main navigation bar.
2. Choose whether you would like the item listed on the main auction site, in your store only (if you have one), or in both locations. Note that store-only items will only be visible to visitors to your store.
3. Choose a main category for your item. The active category list is indicated by an orange border - each time you select a category, a list of appropriate sub-categories will be displayed until no further detail is possible. Simply click on a category to select it.
Once the category has been finalised, the Next Step button will be highlighted.
4. You may select an additional category for your item if you wish. Some items fit naturally into more than one category, and having an additional category can help more users find your item.
5. You now need to specify the Item Details. Once you have done this, click Next Step to continue.
6. The next stage is to configure the settings for your item.
7. The next step is to specify shipping and payment details for your item.
a. Shipping & Payment Details Specify whether the buyer or seller should pay for postage. Specify the postage and insurance costs. Indicate whether you will post the item overseas.
b. Direct Payment Check the box next to each of the direct payment methods that you will accept.
c. Offline Payment Check the box next to each of the offline payment methods that you will accept. Note that you, the buyer, should be equipped to handle these payment methods yourself.
8. Preview your listing - see how it will look to buyers and make any changes necessary using the Previous Step button.
You can also choose to Save As Draft - this will save your listing and allow you to return to it later.
If you are happy with the listing, press the List button to publish the listing. You will then see a message confirming that it has been accepted and informing you of the fee for the listing. KicksTrader allows you to place Wanted Ads for items you are looking for.
You can create these by going to the Wanted Ads section of your Members' Area.
Viewing Your Wanted Ads
1. To see a list of your open or closed ads, click on the appropriate links.
Creating A New Wanted Ad
1. To create a new Wanted Ad, choose Add New.
2. In the Main Category section, click on Modify to open the category selection dialogue box.
Click on the category you would like to use for your Wanted Ad.
3. Enter a title and description for the advert, and then choose how long you would like it to run for from the Duration drop-down menu. You can also upload any Images you wish to include in the Wanted Ad.
4. Check that your location details are correct and click Proceed to post your wanted ad.
Your reputation provides an indicator of how much trading you have done on KicksTrader and allows other buyers and sellers to get an idea of your trustworthiness and experience.
For each transaction that takes place, the buyer and seller can award each other a star rating from 1 to 5:
1 star - Very Poor - Your reputation is reduced by 1 2 stars - Poor- Your reputation is reduced by 1 3 stars - Neutral - no change to your reputation 4 stars - Good - Your reputation is increased by 1 5 stars - Excellent - Your reputation is increased by 1
Wherever an user id appears, the reputation for that user is also shown. Click on the reputation to see full details of that user's reputation.
Viewing Your Reputation
You can see full details of your reputation and the comments you have received in the Members' Area.
Leaving Comments For Other Users
Leaving comments for other people is a simple process.
1. After you have completed a transaction, go to your Members' Area, and click on the Reputation link.
2. Click on the Sent link, and you will see a list of auctions for which you need to leave comments.
To leave a comment, click on the Proceed link at the right of the screen.
3. Select a suitable star rating - from 1 to 5, and enter any comments you would like to make into the comments field. When you are finished, click on Leave Comments to store your comments and rating.
4. If you now return to the auction item, you will be able to click on the other user's reputation and see your comments in their reputation information.
KicksTrader allows sellers to operate their own private Stores. They can customise the appearance of the store and the categories used within it and include detailed information about their business and their stock.
By default, a user's store subscription is disabled - as most users will not have any use for a store.
Enabling stores is simple and instant and provides users with a choice of five levels of stores.
- Free Store - 1 item
- Basic Store - up to 2 items, $2.00 per 30 days
- Medium Store - up to 10 items, $5.00 per 30 days
- Advanced Store - up to 25 items, $10.00 per 30 days
- Expert Store - up to 75 items, $25.00 per 30 days
- Platinum Store - up to 200 items, $50.00 per 30 days
Apart from the number of items that can be stocked, there are no other differences between the store types.
Setting Up A Store - Subscription Setup
1. To get started with stores, go to the My Store section of the Members' Area and select Subscription Setup.
2. At the top, you will see a summary of your store subscription status, showing subscription payment dates and the number of items presently listed.
If you have not had a store before, the Store Status will be Disabled.
3. To setup a store, ensure the Enable Store check box is checked.
4. Select the type of store you wish to operate.
5. Click Proceed to activate the store and confirm your choices.
Your store is now ready for use, although you should probably consider adding some further information to it using the Main Settings, Store Pages and Custom Categories sections.
Listing Items For Sale In Your Store
See Selling.
Viewing Your Store
1. To view your store, click on the Stores link on the main navigation bar.
2. Type the name of your store into the Store search box.
3. Click on your store's name to enter it.
In the My Account section of your Members' Area, you can manage all aspects of your account:- Personal Information
- Manage Account (payment methods)
- Account History
- Mail Preferences
- Abuse Report
Personal Information
The Personal Information section allows you to view and edit your personal details. The information on this page is exactly the same as the information you provided when you registered as a user.
Once you have made any changes necessary, just click on the Update button at the bottom of the page to save your changes.
Manage Account
The Manage Account page allows you select which payment methods you want to use and enter all the relevant information.
You can choose from: - PayPal
- Google Checkout
- 2Checkout
- Authorize.net
Once you have made any changes necessary, click on the Update button at the bottom of the page to save your updated information.
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